Owed Benefits Payments?

70,000 disabled people owed thousands in benefits due to government error – and some will never be paid back

Claimants underpaid on average £5,000 each – with around 20,000 owed £11,500 and some owed as much as £20,000 – due to 'shoddy administration', National Audit Office reveals

Tens of thousands of sick and disabled people have missed out on large sums of government money that they were legally entitled to due to “shoddy administration”, a report has found.

An investigation by the National Audit Office (NAO) reveals the Department for Work and Pensions (DWP) has underpaid an estimated 70,000 people who transferred to employment and support allowance (ESA) from other benefits over the past seven years.

The average underpayment for each claimant is estimated to be around £5,000, but some people will be owed significantly more, with approximately 20,000 having been underpaid around £11,500 and a small number owed as much as £20,000.

The DWP will pay £340m back in underpayments but estimates there may be up to £150m more which cannot be paid back because arrears will only be accounted for as far back as 21 October 2014, the date of a legal tribunal ruling.

A representative from the Benefit Advice Centre said that they are helping people who are turned down for Employment and Support Allowance by challenging their decision through Mandatory Reconsideration as well as helping them to file for appeal. They have a wide range of documents on making an appeal helps people filling the appeal form.

Go to www.benefitsadvicecentre.com for benefit advice and support

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