BAC Opens Online

The Benefits Advice Centre opens a new state of the art online support service to help all those effected by changes and goverment cuts.

Cuts in funding for Citizens Advice are among proposals by many Councils to balance its budget next year.

The council says increasing demand for services and a reduction in central Government funding means it will have to save about £10m to deliver a balanced budget.

In its proposals for public consultation it says most of the savings will be found through greater efficiency and a possible increase in council tax but about £1m of savings will impact frontline services.

A representative from the Benefit Advice Centre said "Due to cut Citizens Advice is suffering from shortage of staff and more work is given to volunteer due to the reason either there are long delays in service or not professional service is provided to the clients. We have qualified Benefit advisors not volunteers advising people on benefit matters and short waiting times".

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